Technical Truth: Acceptable Use Policy
Scope and Application of Policy
Technical Truth maintains this Acceptable Use Policy ("AUP") to provide users of its Services (as such term is defined in the Terms of Service for purposes of this AUP, the term "Services" shall also be deemed to include Technical Truth’s various systems and network) with a clear statement of rules and use restrictions that apply to the use of Technical Truth’s Services.
This AUP forms an integral part of the Terms of Service that govern your use of Technical Truth’s Services. Your compliance with and cooperation in Technical Truth’s enforcement of this AUP is an express condition to your continuing contractual rights to use Technical Truth’s Services. This AUP also applies to your employees, agents, contractors and end users. The evolving nature of the Internet and on-line commerce makes it necessary for Technical Truth to reserve the right to make changes to this AUP at any time. You agree that any changes will be effective when posted on-line at this location and that your continued use of Technical Truth’s Services will constitute your acceptance of any changes or additions to this AUP. You may determine the date of posting at the Effective Date section at the end of this AUP.
This AUP is not intended to address all possible unacceptable uses of Technical Truth’s Services. As a result, Technical Truth reserves complete discretion to determine what constitutes an unacceptable use of its Services and reserves the right to suspend or terminate your Services, or take such other action as Technical Truth deems appropriate in its sole discretion.
Your use of Technical Truth’s services may not violate any of the following provisions. Technical Truth may suspend or terminate your services if it determines, in its sole and exclusive discretion, that you have engaged in any activity that violates this AUP. You violate this AUP when you, your end users or any third party acting on your or your end user's behalf, engage in any activity, directly or indirectly, or attempt to engage in any activity, whether successfully or otherwise, contrary to the terms of this AUP.
Technical Truth will not intervene or become involved in any disputes between you and a third party. Consequently, Technical Truth reserves the right, in its sole discretion, to suspend or terminate your services upon its receipt of any third party complaint that you have engaged in any activity that violates this AUP, that may otherwise subject Technical Truth to liability for any reason, or that may cause Technical Truth to incur legal fees or other expenses.
Technical Truth may suspend and terminate your services under this AUP without notice to you and your end users. Technical Truth may also report your activities to federal and/or state law enforcement agencies.
- Lawful Purpose
You may use Technical Truth’s Services only for lawful purposes. You may not transmit, store or present any information, software, data, file or material in violation of any applicable law or regulation. You may not use Technical Truth’s Services to facilitate, or otherwise assist in, the violation of any law or regulation.
- Spamming and Related Activities
Technical Truth strictly prohibits your use of Technical Truth’s Services to transmit SPAM or to host a site that is advertised or announced via SPAM. "SPAM" is any form of unsolicited advertisement or informational announcement that is transmitted, whether singularly or in bulk, via any Internet-based communications medium including, but not limited to, Microsoft Messenger Service; Chat Programs such as AIM, ICQ, YIM and MSN; e-mail, Internet facsimile, Internet phone, instant and text messaging (SMS) and IRC applications.
Activities that violate this policy may also subject you to civil liability to third parties and to criminal penalties.
- Permission Based Communications
You may use Technical Truth’s Services to transmit permission-based communications for purposes of marketing your goods and services, provided that you otherwise comply with the standards set out in this AUP and all applicable laws including, but not limited to, the CAN-SPAM Act. All marketing conducted using Technical Truth’s Services must be permission (opt-in) based. You must keep adequate and verifiable records to prove that your marketing is strictly permission-based. In addition, should you purchase mailing lists or other types of data that are to be used to contact third parties via Technical Truth’s Services, you must verify that the lists have been compiled on a strict "opt-in" basis.
In addition to the foregoing general requirements, all permission-based communications sent using Technical Truth’s Services must include the following (and you are required to take the corresponding actions set forth below):
- A working "unsubscribe" link. (You must honor all unsubscribe requests within 72 hours from the time they enter Technical Truth’s Services.)
- The recipient’s accurate e-mail address in the "to" line and the sender’s accurate e-mail address in the "from" line.
- A working "abuse" address and/or link. (You must answer all complaints forwarded to this address within 72 hours from the time they enter Technical Truth’s Services.)
- An up-to-date website that corresponds with the domain portion of the response e-mail. Your website must conspicuously display your up-to-date mailing address, telephone number and facsimile number.
You are solely responsible for the transmission of all such permission-based communications. TechnicalTruth.com reserves the right to suspend or terminate your Services in the event TechnicalTruth.com receives an excessive number of complaints related to your permission-based communications, whether such complaints are made by parties whom "opt-in" or otherwise. You agree that TechnicalTruth.com may determine what constitutes an excessive number of complaints in its sole and exclusive discretion.
- Copyright Infringement
You may not use Technical Truth’s Services in any manner that infringes upon the rights of a third party under federal and foreign copyright laws.
TechnicalTruth.com is registered with the United States Copyright Office pursuant to the Digital Millennium Copyright Act ("DMCA"). If a copyright owner believes in good faith that TechnicalTruth.com is the hosting provider of material that infringes that copyright, the copyright owner may submit a written notification of claimed infringement to Technical Truth’s offices:
PO Box 140395
Nashville TN 37214-0395
PLEASE NOTE: The designated copyright agent is appointed solely for the purpose of receiving notices of copyright claims submitted pursuant to the DMCA. No other notices or communications should be forwarded to the designated copyright agent.
The DMCA contains very specific guidelines as to what proper notification of claimed infringement must contain. Copyright owners may obtain a copy of the DMCA, including these guidelines, by visiting the web site of the U. S. Copyright Office.
TechnicalTruth.com is not required to respond to notices that do not meet the requirements of the DMCA. Copyright owners should be aware that there are substantial penalties for false claims and that TechnicalTruth.com will actively refer complainants who use the DMCA for improper purposes to relevant law enforcement agencies.
In the event that TechnicalTruth.com must remove, or disable access to, material on your web site that is alleged to infringe another’s copyright under the DMCA, you acknowledge and agree that TechnicalTruth.com may do so by disabling access to your entire web site.
- Violations of Other Intellectual Property Rights
You may not use Technical Truth’s Services in any manner that infringes or misappropriates any other intellectual property rights of a third party including, but not limited to, trademarks, trade names, trade dress, logos, domain names, patents, trade secrets and other proprietary rights of a third party.
Although TechnicalTruth.com reserves the right to suspend or terminate your Services upon its receipt of a third party claim that alleges that you are using Technical Truth’s Services in a manner that infringes such third party’s intellectual property rights, TechnicalTruth.com may, in its sole and exclusive discretion, allow you to continue use of its Services provided that you confirm in a timely manner that you have discontinued the allegedly infringing activities or provide TechnicalTruth.com with a court order confirming that your activities do not infringe the intellectual property rights of such third party.
- Defamation and Harassment
You may not use Technical Truth’s Services to defame, harass, abuse, libel, slander or threaten a third party.
Complaints about activity in violation of this policy engaged in by TechnicalTruth.com customers or end users may be directed to abuse@TechnicalTruth.com.
- Child Pornography
You may not use Technical Truth’s Services to disseminate or display images or other content that constitutes child pornography under United States laws.
TechnicalTruth.com applies a zero tolerance policy to the enforcement of this prohibition. TechnicalTruth.com takes an active role in cooperating with law enforcement officials in their efforts to prosecute violations of statutes that prohibit the dissemination of child pornography. TechnicalTruth.com reports the use of its Services to disseminate or display child pornography as required by law. You will not be notified that TechnicalTruth.com may be cooperating with law enforcement or that TechnicalTruth.com has reported the use of its Services in this manner.
For further information about child pornography, you may visit the web site of the National Center for Missing and Exploited Children.
Complaints about activity in violation of this policy engaged in by TechnicalTruth.com customers or end users may be directed to cp@TechnicalTruth.com.
- Disruptive or Abusive Activity
You may not use Technical Truth’s Services:
- to forge, misrepresent, omit, or delete message headers, return mailing information and/or Internet Protocol addresses to conceal or misidentify the origin of a message;
- to create or transmit any Internet virus, worm, Trojan horse or computer code intended to disrupt services, destroy data, destroy or damage equipment, or disrupt the operations of the Services;
- to maintain open mail relays, forward or propagate "chain" mail or mail bomb;
- to engage in denial of service attacks including, but not limited to transmitting packets with an illegal packet size, UDP flooding, ping-flooding, half-open TCP connection flooding and any other use, or otherwise interfere with an Internet user’s terminal session;
- in a manner that encumbers or utilizes disk space, processors or other system requirements beyond those allowed by your specific account;
- to establish, create or otherwise make available any Internet Relay Chat (IRC) server;
- to hack, subvert, or assist others in hacking or subverting the security or integrity of Technical Truth’s Services;
- to disseminate or display indecent or obscene images or content;
- to solicit information that is considered to be confidential, such as passwords or credit card information, or to crack passwords or to defraud third parties into releasing their passwords;
- to solicit or facilitate the performance of any illegal activity, even if the activity itself is not performed; and/or
- in any manner that might potentially subject TechnicalTruth.com to unfavorable regulatory action, subject TechnicalTruth.com to any liability for any reason, or adversely affect Technical Truth’s public image, reputation, goodwill, business or operations.
- United States Export Laws
United States export control laws govern your use of Technical Truth’s Services. These laws apply to you and your use of Technical Truth’s Services regardless of whether you actually reside in the United States.
You may not use Technical Truth’s Services for any purpose that violates these laws, which may include the sale of products that may be legal to sell in the United States, but illegal to export. You may not use Technical Truth’s Services to provide services to end users with whom United States citizens may not do business.
For further information about United States export laws, you may visit the U. S. Government Export Portal website.
While TechnicalTruth.com is concerned with the privacy of on-line communications and websites, the Internet is no more secure than other means of communications. You should assume that all on-line communications are insecure. TechnicalTruth.com is not responsible for the security of any information transmitted over its Services, unless it has expressly agreed to do so. Such an agreement must be in writing and signed by an authorized officer of TechnicalTruth.com.
- IP Addresses
In connection with your use of Technical Truth’s Services, you may only use IP addresses that are assigned to you by TechnicalTruth.com. If you use IP addresses that are not assigned to you by TechnicalTruth.com, TechnicalTruth.com will suspend your Services from network access until such time as the IP address overlap is corrected. TechnicalTruth.com owns all IP addresses that may be assigned to you by TechnicalTruth.com. TechnicalTruth.com may, in its sole discretion, change these numbers from time to time without notice to you. This does not include IP addresses assigned to you by your Internet Service Provider for connectivity. However, these IP addresses, if connected to our service network, will be recorded.
- Certain Restrictions Applicable to Resellers
If you are a registered reseller of a TechnicalTruth.com shared account:
Your Services may not be transferred or used by anyone other than you. You may not sell, lease or assign the Services or any part of the Services to any party not named in Technical Truth’s records. You may allow ftp access and host websites for your end customers without violating this AUP.
When you utilize an excessive amount of system resources, TechnicalTruth.com reserves the right to place CPU process limits or bandwidth throttling on your account to prevent disruption of TechnicalTruth.com Services to other customers. TechnicalTruth.com reserves sole discretion to determine what constitutes excessive usage of system resources.
- Certain Restrictions Applicable to Collocated or Dedicated Servers
If you are the registered owner/user of a TechnicalTruth.com collocated or dedicated server:
You are solely responsible for any breaches of security affecting servers under your control. If your server is involved in an attack on another server or system, it may be shut down and TechnicalTruth.com may launch an investigation to determine the cause and source of the attack. In such an event, you are responsible for all costs to rectify any damage done to your server and any other requirement affected by the security breach. You acknowledge and agree that TechnicalTruth.com will not be liable to you or your end users for any loss or corruption of data or information, inability to access the Internet or Technical Truth’s Services or inability to transmit or receive information as a result of any actions taken by TechnicalTruth.com in response to such security breaches. This foregoing sentence may not be construed to diminish or amend any limitations of liability, or restrict the applicability of such limitations, as to TechnicalTruth.com that are set forth in the Terms of Service or any other agreement between you and TechnicalTruth.com.
- No Credits or Refunds for Suspension and/or Termination of Services
TechnicalTruth.com does not issue credits or refunds for outages incurred as a result of its decision to suspend or terminate its Services for a violation of this AUP. You agree to indemnify, defend and hold harmless TechnicalTruth.com from any claims by your end users and any third party that they have been damaged by reason of such suspension or termination of Technical Truth’s Services.
Monitoring of Services; Cooperation with Law Enforcement; Legal Documents
You are solely responsible for ensuring that materials disseminated or posted using Technical Truth’s Services comply with this AUP and all applicable laws and regulations. TechnicalTruth.com does not review, edit, censor or take responsibility for any information you, other customers or your end users may create.
TechnicalTruth.com may disclose information, including information that you may consider confidential, in order to comply with a court order, subpoena, summons, discovery request, warrant, regulation or governmental request. TechnicalTruth.com assumes no obligation to inform you that such information has been provided and, in some cases, may be prohibited by law from providing you with notice.
On occasion, TechnicalTruth.com may have a need to communicate with you about issues that relate to billing, service changes, additions and modifications to its Services. TechnicalTruth.com may choose the method of such communication in its sole discretion. The preferred method of communication is via e-mail.
It is your responsibility to provide and check the account and contact information, including a required valid e-mail address, that you provide to TechnicalTruth.com during the sign-up process. It is your responsibility to inform TechnicalTruth.com promptly of any changes to your account or contact information. TechnicalTruth.com has no responsibility for communications that are misdirected as a result of your failure to provide TechnicalTruth.com with updated contact information.
This AUP was last updated on May 18th, 2005.